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How Can I Reach You via Phone? (Desktop Browser Instructions)

 

 

  1. Search umzu.com and once the screen has loaded, please scroll to the very bottom of the page. 

  2. Next, click the 'Contact Us' button circled in green below.image.png


  3. You'll be shown different options for reaching us. Either choose 'virtual assistant' or send a direct email to [email protected]image.png


  4. If you decide to click the 'virtual assistant' option, you will be presented with a chat box where you can type in your request. You'll receive a message back asking if you would like to start a chat or schedule a callback. Please choose the 'schedule a callback' option.

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  1. You'll be asked to type in your name, phone number, and email address. After that, you'll be given the option to choose a suitable time slot to receive a call from us. Please pick whatever works best for you.

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  1. Lastly, you will be asked for your order number and a brief description of what you need assistance with. You'll then receive a message stating that your request has been put in! We will contact you within the time frame selected :)

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