How Can I Reach You via Phone? (Desktop Browser Instructions)
- Search umzu.com and once the screen has loaded, please scroll to the very bottom of the page.
- Next, click the 'Contact Us' button circled in green below.
- You'll be shown different options for reaching us. Either choose 'virtual assistant' or send a direct email to [email protected]
- If you decide to click the 'virtual assistant' option, you will be presented with a chat box where you can type in your request. You'll receive a message back asking if you would like to start a chat or schedule a callback. Please choose the 'schedule a callback' option.
- You'll be asked to type in your name, phone number, and email address. After that, you'll be given the option to choose a suitable time slot to receive a call from us. Please pick whatever works best for you.
- Lastly, you will be asked for your order number and a brief description of what you need assistance with. You'll then receive a message stating that your request has been put in! We will contact you within the time frame selected :)
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