Can I Change the Shipping Address On An Order?Updated 5 months ago
How can I change the address on my processed order?
Once an order has been processed, there may only be a brief period to correct it. Please email [email protected] or chat with UMZU right after placing your order to see if we can make a change.
If we are able to stop the fulfillment process, we will either update the shipping address or we may need to cancel the order if the change does not meet the exception guidelines given by our order protection service.
Please mark the subject line "Urgent- Address Change". Once an order is in the pick and pack phase, UMZU cannot make changes. We will notify you if the change is successful.