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UMZU Support

How Can I Update My Payment Information?

What if I'm having trouble logging into my account?

How Can I Update My Shipping Address on My Subscription?

How Can I Reschedule or Skip My Subscription?

How Can I Swap Products on My Subscription?

If I Cancel My Subscription, Will My Order Still Ship?

Subscription Management

What is Umzu's Loyalty Program

How Can I Check My Rewards Balance?

How Can I Use My Loyalty Credits at Checkout?

Umzu's Loyalty Program

What Kind of Gelatin Is Used In Your Products?

Can Women Use UMZU Products?

Can I take all of your products together?

What if my product expired?

What Kind of Bottles Do Your Products Come In?

Product Questions

How Can I Get Free Shipping?

Do You Ship Internationally?

Can I Change the Shipping Address On An Order?

How Can I Change the Address After Shipment?

Customs Duty and Tax for International Orders

How Long Does Delivery Take?

Why Does My Order Require a Signature?

Do You Offer Expedited Shipping?

How Can I Track My Order?

How Do I Report a Missing Order

What if My Order Arrived Damaged or Was Incorrect?

New York Shipping Regulation

How We Ship

Shipping Questions

How Can I Place a One-Time Order and Not A Subscription Order?

Payment Methods

What is Shop Pay

Making a Purchase

Is There a Money-back Guarantee?

How Can I Make a Return?

How do I cancel my order and get a refund?

Returns or Refunds

Do You Have a Wholesale Program?

Do You Have an Affiliate or Ambassador Program?

Is There a Limit to the Number of Items I Can Purchase?

Wholesale or Affiliate Programs

How Can I Unsubscribe From UMZU Emails?

How Can I Unsubscribe From UMZU Text Messages?

How can I unsubscribe to UMZU Email Marketing

How do I opt out of Data Sharing

How Can I stop receiving UMZU text messages

Unsubscribe (marketing)

How Can I Contact UMZU?

Customer Support

Learn how to get cash back credit with every purchase at Umzu!

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