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How Can I Delay or Skip My Subscription?Updated 5 months ago

How can I delay or skip my subscription on a desktop browser?

  1. Go to our website umzu.com and click the "Account" icon in the upper right-hand corner. Log into your account with the same email used for your subscriptions.  
  2. Select "Manage Subscriptions." You may be directed to a screen that asks you to pass a Two-Factor Authorization to access your subscriptions. Satisfy this step by putting in your email and you will receive a 4-digit code. Pass the Two-Factor Authorization by inputting the 4-digit code. 
  3. After clicking "Manage Subscriptions," click "Set next order date" to set a specific charge date.
  4. Choose the date, then select "Set next order date" to confirm the change.
  5. Alternatively, if you simply want to SKIP one cycle, select the "Skip Next Order" button under the "Manage Subscription" view. Confirm this choice by selecting "Skip next order" on the pop-up. 
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