Subscription Management
Making changes to your subscription
How Can I Update My Payment Information?
STEP 3: Click on one of your subscriptions and "view details". STEP 4: Scroll down to the bottom of the page to "Payment Details". STEP 5: and select "Update" to add a new card. Step 6: Edit card details, then click "Update card". *Note: We're unabl
What if I'm having trouble logging into my account?
How Can I Update My Shipping Address on My Subscription?
STEP 2: Once you've successfully logged in, select "Manage Subscriptions". STEP 3: Click on one of your subscriptions and "view details". STEP 4: Scroll down to the bottom of the page to "Shipping Address" and select "Edit". STEP 5: Make sure to edit
Changing Delivery Frequency of One Product within a group Subscription
How Can I Cancel My Subscription?
Cancelling a subscription
If I Cancel My Subscription, Will My Order Still Ship?
Subscriptions should be skipped, paused, or canceled at least 48 hours before the scheduled charge. However, in most cases, you have until midnight the day before your bill date. If you cancel your subscription after your card has been charged, your
How do I Pause a subscription shipment?
STEP 2: Once you've successfully logged in, select "Manage Subscriptions". STEP 3: Click on one of your subscriptions and "view details". STEP 4: Scroll down to the bottom of the page to "Pause". STEP 5: Select a month and date, then click "confirm".
How do I access my Subscription
If you have not previously logged in to UMZU.com's new account page, you need to do so. Go to UMZU.com. Click on the profile circle in the upper right-hand corner. A pop-up box will appear. If you have not logged in, click either the "Shop account" o
Changing Delivery Frequency
To change the billing frequency of the entire subscription.
How Can I Update My Payment Information? copy
STEP 2: Once you've successfully logged in, select "Manage Subscriptions". STEP 3: Click on one of your subscriptions and "view details". STEP 4: Scroll down to the bottom of the page to "Payment Details". STEP 5: and select "Update" to add a new ca