Making changes to your subscription
STEP 2: Once you've successfully logged in, select "Manage Subscriptions". You will be directed to a screen that asks you to pass a Two-Factor Authorization to access your subscriptions. Satisfy this step by putting in your email and you will receive
Although you've made purchases with Umzu, your login issue may be due to not having activated your account yet. If these steps do not resolve the issue, please ensure you're using the email address you used for your orders. Feel free to reach out to
STEP 2: Once you've successfully logged in, select "Manage Subscriptions". You will be directed to a screen that asks you to pass a Two-Factor Authorization to access your subscriptions. Satisfy this step by entering your email and you will receive a
How can I delay or skip my subscription on a desktop browser?Using a desktop browser, please navigate to our website umzu.com and click the "Account" icon in the upper right-hand corner. Log into your account with the same email used for your subscri
STEP 2: Once you've successfully logged in, select "Manage Subscriptions". You will be directed to a screen that asks you to pass a Two-Factor Authorization to access your subscriptions. Satisfy this step by putting in your email and you will receive
STEP 2: Once you've successfully logged in, select "Manage Subscriptions". You will be directed to a screen that asks you to pass a Two-Factor Authorization to access your subscriptions. Satisfy this step by putting in your email and you will receive
7. Wait for the pop-up to confirm the item was added:
STEP 1: Go to UMZU.com and click the profile icon on the top right-hand side, logging into your account using the same email address that you used for your subscription. STEP 2: Once you've successfully logged in, select "Manage Subscriptions". You w
When combined into one order, subscriptions are easier to manage and ultimately save you shipping costs. While merging will result in the same frequency and charge date, you can always skip an item for an upcoming order as needed. Step 1: Go to UMZU.
Cancelling a subscription
Subscriptions should be skipped or canceled at least 24 hours before the scheduled charge. If you cancel your subscription after your order has been processed (charged your card), you must reach out to our Customer Care Team (email [email protected]) to