How Can I Swap Products on My Subscription?Updated 10 months ago
How to Swap Subscription Items
STEP 1: Go to UMZU.com and click the profile icon on the top right-hand side, logging into your account using the same email address that you used for your subscription.
STEP 2: Once you've successfully logged in, select "Manage Subscriptions". You will be directed to a screen that asks you to pass a Two-Factor Authorization to access your subscriptions. Satisfy this step by putting in your email and you will receive a 4-digit code. Pass the Two-Factor Authorization by inputting the 4-digit code.
STEP 3: On the following screen select "Manage Subscription":
STEP 4: On the Subscriptions page, click "Swap product":
STEP 5: Find the subscription you want to swap out and click the + symbol. Then click "Continue":
STEP 6: Find the product you want to add by scrolling through the drop-down list or typing it into the search bar. Click the + symbol next to the product and then click "Select New Product":
STEP 7: Wait for the next pop-up to confirm that the items have been swapped: