STEP 1: Go to UMZU.com and click the profile icon at the top right. Log into your account using the same email address you used for your subscription.

STEP 2: Once you've successfully logged in, select "Manage Subscriptions". You will be directed to a screen that asks you to pass a Two-Factor Authorization to access your subscriptions. Satisfy this step by putting in your email and you will receive a 4-digit code. Pass the Two-Factor Authorization by inputting the 4-digit code.

STEP 3: On the next page, click the "Account" section located on the left-hand side of your screen: 

STEP 4: Under "Your payment" click "Update Payment Method" and an email will be sent to you: 

STEP 5: Look for the "Update your payment method for UMZU" email in your inbox and click the link in that email. Didn't get the email? Check your other folders (e.g. promotions/social/junk/spam/trash) to see if it ended up there.

When you locate the email, click the button within it that says "View My Payment Information" -- if you don't see this button, your email host blocked the content of the message; you can search at the top of the email's interface for something that will say something to the effect of, "display blocked content" or "trust content sent by this sender". Click the button:

Step 6: This will take you directly to the portal to change your card on file and/or your billing address. If you would like to change the payment method on file, make sure to click on "Change" (circled in red below) and enter your new payment method information. If you are just looking to update the billing address you can change that information below. Once you have all your changes made, simply click on "Update card" 

(Below is the screen that will display for you if you choose to change the card on file) 

"Set to All Subscriptions" next to the card you would like to use.

You're all set! 



*Note: We're unable to accept prepaid cards for subscription orders or HSA/FSA cards.