New York Shipping RegulationUpdated 11 hours ago

Effective April 22nd, 2024, New York law A.5610/S.5823 prohibits the sale of certain weight loss and sports nutrition dietary supplements to consumers under 18. This law applies to all retailers.

Supplements mentioning weight loss, body, and muscle building will require an adult's purchase. Weight loss and muscle building are key factors for many on their journey to better health. The signature requirement ensures that we and our carrier uphold our legal obligations and promote responsible consumption among our clientele. The following supplements are on our signature requirement list:

zuBurn

Testro-X

Thyrite

Zuum products

zuPoo

Sensolin GLP 1

Creatine

zuACV

Testro-X Max

Collagen

An adult signature requirement will be added to the postage when ordering the above supplements from a New York address.

We use the United States Post Office for most deliveries. The carrier will attempt to deliver the package once. The package will be available at the USPS facility if no adult can sign for the package. Please follow your tracking notice carefully. The post office should provide a redelivery notice if a package is undeliverable. https://fa .usps.com/s/article/PS-Form-3849-Redelivery-Notice The notice will provide options for redelivery or pickup at your local post office. If you did not receive a PS form, or if your package is still in transit after ten business days, please get in touch with [email protected]

The post office will hold the package for 15 days before returning it to UMZU. UMZU does not accept returns, so following the tracking notice provided by UMZU after your purchase is important. Please contact UMZU if you have not received a tracking notice within 2 business days. If, after shipment, you cannot determine the whereabouts of your order, please request a shipment update from UMZU. We are happy to assist you in locating your order.

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