What if I'm having trouble logging into my account?Updated a month ago
Although you've made purchases with Umzu, your login issue may be due to not having activated your account yet.
Please click this link, enter your information, and follow the steps in the email sent to confirm your registration. If you don't see the email in your inbox, please check your Spam, Junk, or Promotions folder. Once you confirm your account, you can log in and manage it.
Note: If you get an error message that the email has already been taken, please click the "Sign In" option and click "Forgot password?" Follow the instructions to reset your password.
If these steps do not resolve the issue, please ensure you're using the email address you used for your orders.
Feel free to reach out to [email protected] for further assistance.