Changing Delivery Frequency of One Product within a group SubscriptionUpdated 2 hours ago

Subscriptions are separated by their billing frequency. Changing the entire subscription's billing frequency will differ from changing the billing frequency for specific products within a subscription. For that, you will need to remove the product from its subscription and either create a new subscription or remove the product from the subscription and add it to another subscription in your account with the desired billing frequency.  

Click here for Login Help: Account Access Instructions

STEP 1: Access your account Profile and click on "Orders"

STEP 2: Once you've successfully logged in, select "Manage Subscriptions".

STEP 3: Locate the subscription and click "view details".

STEP 4: Scroll down to the middle of the page to the product box you wish to change and click "edit"

STEP 5: Click "Remove"

STEP 6: Click "Remove from subscription"

Next, create a new subscription with the new billing frequency:

STEP 7: Go to the Active Subscriptions page and click on "Add new subscription". 

STEP 8: Browse the products until you find the product you removed. 

STEP 9: Select the product by pushing the "select" button.

STEP 10: Select Quantity and billing plan, then click "Next".

STEP 11: You will be notified here if you have a subscription with the same billing frequency that can be merged. Please either merge your new subscription with an existing subscription or create a separate subscription.

Please return to our Subscription list to confirm you made the changes and that there are no duplicates.