How Can I Change The Delivery Frequency On My Subscription?Updated 4 months ago
How to Update the Shipping Address on Your Subscription
STEP 1: Go to UMZU.com and click the profile icon on the top right-hand side, logging into your account using the same email address that you used for your subscription.
STEP 2: Once you've successfully logged in, select "Manage Subscriptions". You will be directed to a screen that asks you to pass a Two-Factor Authorization to access your subscriptions. Satisfy this step by putting in your email and you will receive a 4-digit code. Pass the Two-Factor Authorization by inputting the 4-digit code.
STEP 3: On the following screen select "Manage Subscription":
STEP 4: Click "Set next order date" to set a specific charge date.
A pop-up will appear, and you will be able to select the month and date for the next charge:
STEP 5: Click "Set next order date" again to save the changes.
If you would like to SKIP an upcoming order without setting a specific charge date, please see the directions below:
On the Subscriptions page click "Skip next order":
A pop-up will then appear for you to confirm the changes:
You're all set! You can email us at [email protected] if you would like to confirm any changes that have been made.